Donation Policy:
20%
Of every purchase made at CandlesForCure.com will be donated (once monthly) to the Alzheimer’s Association ( www.alz.org )
Shipping fees are not calculated into the donation amount.
For example:
If a purchase totaling $50.00 was made, and the shipping cost of the order was $10.00
The amount donated from this order would total: 20% of $50.00 ($10.00 donation)
CandlesForCure.com will never reduce the donation percentage below 20%
In fact, we hope that in the future we will be in a situation where we can Raise the donation percentage!
Monthly donation reports are available upon request to anyone: e-mail us to request a report
Return Policy:
Due to the nature of the products we sell, we cannot offer returns, refunds or exchanges on candle products. There are several exceptions to this policy:
If your order is incorrectly filled: If we are in error, and send you the incorrect quantity, size, color or scent of candle (as listed on your order), we will gladly correct the problem and send you the correct candle(s) free of any charge. As our apology, the incorrect candle is yours to keep!
If your order contains defective products: Although we pride ourselves on selling only the highest quality, handmade candle products, if you happen to receive a candle that is damaged and unusable, we will pay for you to ship the defective product back to us, and we will simultaneously send you a replacement!
If your order is damaged in the shipping process: Our candles are packed and mailed with care, but if you do receive a shipment with broken candles, we will pay for you to ship the broken product back to us, and we will simultaneously send you a replacement!
Shipping and Handling Policy:
Shipping and Handling policy information here…
Orders are filled within X days unless otherwise notified after placing the order.
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